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Customer Relations Representative - State Farm Agent Team Member

Full Time in Buford, GA

Jeanne White is an award-winning State Farm Agent looking to grow our excellent, hardworking team.Requirements As a Customer Relations Representative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency by helping people manage the risks of everyday life, recover from the unexpected and realize their dreams.. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
  • Property & Casualty License (Must be able to Obtain)
  • Life & Health License (Must be able to Obtain)
  • Excellent Communication Skills – Written, Verbal, and Auditory
  • Self-Motivated
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Proactive in problem-solving
Responsibilities .
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
What do we offer? We offer a variety of benefits to support our team, including
  • Simple IRA
  • Health Benefits
  • Salary & Commission/Bonus
  • Paid Time Off (Vacation and Personal/Sick Days)
  • Valuable Work Experience
  • Growth Potential & Opportunity for Advancement within my Agency
  • Agent Aspirant Program for Individuals Aspiring to Own a Business
Hours Monday-Friday 9:00 AM – 5:00 PM located in Buford, GA
Compensation $35,000-$45,000 Per Year
Our compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts. How we elevate YOUR skills By joining the team at Jeanne White’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skillset, and we use intentional goal setting and team building to establish successful habits for both your career and life. Jeanne White’s State Farm Agency is committed to developing and broadening your skills and knowledge as just one unique perk.
About Jeanne White’s Agency Jeanne was born and raised in Metro Atlanta and graduated from the University of Georgia in Athens, Ga. She opened up her State Farm agency in Buford, Ga in 1990. Jeanne has been an active member of the North Gwinnett Kiwanis club in Buford, Ga since 1992. Jeanne and her husband attend Gwinnett Church along with their 4 blended children. When she’s not working, Jeanne is enjoying the lake, staying active with yoga, watching sports (mainly Auburn, her husband's alma mater!) and volunteering locally. We hope to bring in a new member that is just as positive and enthusiastic about supporting and engaging with our local community. We hope to bring in a new member that is just as positive and enthusiastic about supporting and engaging with our local community.
Community Recognition Here’s what our community has to say about working with our agency -
  • “Jeanne White is very professional! She’s helped me get the lowest rates possible. I really appreciate all of the hard work that her and the team do on a daily basis. If you’re looking for ease and professionalism with insurance, then this is definitely the place to contact. They explain coverages and rates very well."
  • “Jeanne goes the extra mile when it comes to great customer service! She helps me better understand my policies and ensures I have the coverages that are right for me. She recently helped me with a life policy that I didn’t realize I didn’t understand, even though I’d had it for years. She saved me time by doing all the work and making the calls to initiate changes to my policy. She went out of her way to do something nice for me when I didn’t even ask. It is so refreshing to work with someone who exhibits such integrity and is so committed to doing the right thing for her customers. Thank you, Jeanne!!”
  • “I highly recommend Jeanne White State Farm Agency. Luceile was extremely efficient, professional, and helpful. Thank you for all your help, Luceile!”
Compensation $35,000.00 - $45,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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